Assistance is more than just help
VPN Tracker 5 proactively helps you to find solutions many common connection issues and questions on your own, without requiring additional technical support. Because we believe the best "Help" is a solution.
VPN Tracker makes it possible to safely connect to a remote network, even via a public Hotspot, LAN or 3G Internet Connection. With just the click of a button, the VPN Environment Manager detects the right settings for the internet connection you're using and remembers them for future connections. It doesn't get any easier than that.
Could the problem lie in your VPN Tracker preferences or is this issue simply the result of typing in an incorrect password? Whatever the issue, VPN Tracker 5 decodes the error messages from the debug log and automatically recommends a solution. The amount of detail in the log can be set to 4 different levels.
System administrators need to have all the connection information in order to be able to fix problems. The newly integrated Technical Support Report (TSR) in VPN Tracker 5 automatically collects all relevant information and exports the associated logs and settings into a single convenient disk image. This makes diagnosing issues much easier and takes technical support to a whole new level.












